Privacy Policy

Global Bus Hire website is owned by Global Bus Hire, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Global Bus Hire, and provides the reasons why we must collect certain personal data about you. Please read this Privacy Policy before using the Global Bus Hire website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Personal Information We Collect

When you visit Global Bus Hire, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the site, and how you interact with the site. We refer to this automatically collected information as “Device Information.”

We may also collect the personal data you provide to us (including but not limited to name, surname, address, contact details, group travel requirements, and payment information) when you request a quote, make a booking, subscribe to updates, or otherwise correspond with us so that we can fulfil our agreement with you.

Why We Process Your Data

Our top priority is customer data security, and as such we may process only minimal user data, only as much as is absolutely necessary to maintain the website and provide our coach hire services. Information collected automatically is used only to identify potential cases of abuse and to establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information by which someone could identify you as a specific individual. If, however, you wish to use some of the website’s features, receive our newsletter, request a quote, or provide other details by filling out a form, you may provide personal data to us such as your email, first name, last name, city of residence, organization, and telephone number.

You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you will not be able to receive our newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us at info@globalbushire.com.

Your Rights

If you are a European resident, you have the following rights related to your personal data:

The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
Rights in relation to automated decision-making and profiling

If you would like to exercise any of these rights, please contact us through the contact information at the end of this policy.

If you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you (for example, if you make a booking through the site), or otherwise to pursue our legitimate business interests listed above. Please note that your information might be transferred outside of Europe, including to India and other countries in which we or our network operators are based.

Links to Other Websites

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other websites or third parties. We encourage you to be aware when you leave our website and to read the privacy statements of each website that may collect personal information.

Information Security

We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and disclosure of personal data in our control and custody. However, no data transmission over the internet or wireless network can be guaranteed to be completely secure.

Legal Disclosure

We will disclose any information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Governing Law

This Privacy Policy and any disputes arising out of or related to it will be governed by the laws of India, without regard to conflict of law principles.

Dispute Resolution

In the event of a dispute, we encourage you to first contact our customer service team to resolve the issue. If a resolution cannot be reached, any legal action or proceeding related to this Privacy Policy shall be brought exclusively in the courts located in New Delhi, India. Arbitration, where applicable, shall take place in New Delhi according to the rules and proceedings of the Court of Arbitration of New Delhi.